Terms and Conditions
Who are we?
Whitehead and Low Solicitors LLP is a Limited Liability Partnership registered under Partnership No. OC353703 whose registered office is at 3 Market Place, Bedlington, Northumberland NE22 5TN. A list of members is available for inspection at the registered office. Any reference to a partner means a member of the LLP or an employee with equivalent standing and qualifications. We are registered for Value Added Tax (VAT) under VAT number 212 9593 06.
Who regulates us?
We are regulated by the Solicitors Regulation Authority, which is the independent regulatory arm of the Law Society. Our SRA registration number is 535812). Further details of the SRA can be found here: http://www.sra.org.uk/consumers/consumers.page
Our complaints policy
At Whitehead and Low we offer a quality service that is tailored to your needs at competitive prices and we hope and trust that your case or transaction will progress smoothly without a hiccup. However, if you have any issues at all we have an internal complaints procedure, which is available on request. Please telephone or email John Whitehead (John@whiteheadandlow.com) who is the designated complaints partner.
In the unlikely event that you feel the need to take the issue further, you may contact the Legal Ombudsmen at http://www.legalombudsman.org.uk.
Our insurance details
Our Indemnity Insurance is with QIC Europe Limited with Policy Number 16SOL1997-70804-15749Q16. The limitation of our liability to you for breach of contract, negligence, breach of statutory duty or otherwise will be £3,000,000 inclusive of interest, costs and all incidental expenses. Full details of the policy and teritorial limits are availble for inspection at our registered office.
The information and opinions contained on this website are for general interest and information purposes only and are not intended to constitute specific legal, commercial or other professional advice and should not be relied on or treated as a substitute for specific advice relevant to particular circumstances, While we seek to ensure that the contents are not misleading or outdated, users should obtain specific legal advice before making or refraining from making any business or personal decisions.
Whitehead and Low and its partners and staff accept no responsibility for any loss or damage arising from any material on the website.
We are not responsible for the content of any other site, including any site through which you may have gained access to our site or to which you may gain access from our site.
Copyright in the pages forming this website belongs to Whitehead & Low Solicitors.
You may not copy any of these pages or do any other act in relation to any of these pages which is prohibited by copyright other than the following:
You may print any of these pages or download any of these pages to a local hard disk for your personal non-commercial use only.
You may give copies (in paper or electronic form) of reasonable extracts on an occasional basis free of charge to third parties on the terms that Whitehead and Low is acknowledged as the source.
You may provide a link to this website on any other website provided you have obtained our consent.
Apart from this you may not reproduce or store any part of these pages on any other website without our consent. The above consents do not authorise you to incorporate any part of these pages in any commercial document or in any material sold or otherwise made available, whetehr for profit or otherwise, without our prior consent.
We are not authorised by the Financial Services Authority. However, we are included on the register maintained by the Financial Services Authority so that we can carry on insurance mediation activity, which is broadly the advising on, selling and administration of insurance contracts. We are also able in certain circumstances to offer a limited range of investment services to clients because we are members of the Law Society. We can provide these investment services if they are an incidental part of the professional services we have been engaged to provide. The Law Society is a designated professional body for the purposes of the Financial Services and Markets Act 2000 but responsibility for regulation and complaints handling has been separated from the Law Society’s representative functions. The Solicitors Regulation Authority is the independent regulatory body of the Law Society and the Legal Ombudsman for England and Wales which is set up by Office for Legal Complaints under the Legal Services Act 2007